Zone Alarm Firewall problem resolution

The following information may be helpful if you're having problems
viewing your board. while using Zone Alarm firewall software.


Message boards using the "Threaded" display format will experience problems displaying the list of message titles with Zone Alarm turned on. This is because Zone Alarm does not handle Java Script code properly when utilized within Cold Fusion html pages. Zone Alarm inserts JavaScript code and comments into files served up to the user. These inserts are supposed to disable features in a malicious script/page but instead it inserts these into Cold Fusion pages and seems to miss JavaScript files. As our JavaScript is included within Cold Fusion pages, it inserts the code in there and because it's not escaped correctly for Javascript, causes an error that prevents the page from being displayed properly. Unfortunately, there is nothing we can do to prevent this. The inserts happen after the file has left the server and before it is launched in the browser.

The only solution is to either disable Zone Alarm while viewing the board or view the board in a Non-Threaded format. You can do this by clicking on the Semi-Threaded button ( ) located at the top of your board.



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